REFUND POLICY
We hope you are satisfied with your purchase. If you are not satisfied, you can apply for a return.
Return Period
Customers can apply for a return within 30 days of receiving the product.
Return of Opened Items
We support returns after opening.
Even if the product has been opened or tried, as long as the product has not suffered serious damage caused by the customer, you can still contact customer service to apply for a return.
Unsupported Return Situations
Returns may not be processed in the following situations:
The product is damaged by the customer;
The product accessories are seriously missing;
The return application period has expired.
Return Process
Contact customer service to apply for a return;
Provide the order number and a description of the problem;
Customer service will provide return instructions after confirmation;
Send the product back to the designated return address.
Return Address Contact
Address: 606 DELAWARE DR CLAREMONT, CA 91711
Email: eric@celestick.com
Phone: 3393991398
Packages returned without confirmation may not be processed normally.
Refund Policy
After receiving and inspecting the returned item, we will arrange a refund as soon as possible.
Refunds will be returned to the original payment method. The arrival time may vary depending on the payment institution.
Thank you for your support of Celestick INC!